- Returns Policy
You may return some new, unopened items within 14 days of delivery for a full refund.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Please keep in mind, an original sales receipt dated within 14 days of purchase is required for all returns or exchanges.
Keep in mind these factors when returning your item (s):
- Returns and exchanges should be new and in the original packaging. Please include all accessories that came with your item.
- Returns with the original sales receipt or packing slip to receive a refund based on the initial form of payment.
- Returns with a gift receipt are offered a gift card or exchange.
- Original shipping charges are not refunded.
Unfortunately, some items cannot be returned. Opened and used items are not eligible for return or exchange. Baseball bats cannot be returned after the original packaging has been opened or the factory seal is broken.
Please note Wheelhouse Sporting Goods may limit or decline some returns and exchanges.